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Hotel Reviews
Shaftesbury Premier London Hyde Park
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Overall Customer Rating:
Location
78-82 Westbourne Terrace, London, United Kingdom(GB)
Nearest Tube
Paddington
Check-in
14:00
Check-out
11:00
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Customer Name
Rating
Dated
Gail Brotherston
18/02/2009
The hotel is a good location. Only complaint from two guests was that there was a problem with the hot water and you had to run it for approx. 30 minutes before you could get any hot water for a shower, etc. They did compla
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Unknown
03/05/2007
Good value for money hotel. Very convenient location just a few steps from the Paddington Station. Unfortunately the good impression was gone when on the first evening the receptionist tried to make me move to another hotel claiming that by mistake my room was sold twice. Although I had a confirmed booking and even have paid when checking in receptionist was insisting o me moving to a different hotel he had arranged for me โ such things should not happen โ so be prepared and have your booking confirmation for just in case.
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Unknown
02/05/2007
V. close to Paddington station. Clean & good value for central London.
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Unknown
11/01/2007
Disapointed. Very very small room, no room on the desk for the computer, no room to walk around the bed. You get the point ....
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Unknown
17/12/2006
Customer has chosen not to write anything.
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Unknown
11/12/2006
Wed been in the room for about an hour and the heating system suddenly started blowing out air that had a most unpleasant odour. It was coming from the toilet plumbing. Though it was rectified when we reported it, we werent too happy at being subjected so the experience in the first place...
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Unknown
04/12/2006
Very good location, clean, no hot water sometines,inadequate heating
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Unknown
25/11/2006
Customer has chosen not to write anything.
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Unknown
17/11/2006
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Liz Allen
13/11/2006
The hotel itself has a reasonably good location, near to the tube stations and a nice break away from the busier parts of central london. However, the service was a little indifferent, and the staff seemed lacking in hospitality. The room was basic, a little cramped and if you stay in the basic accomodation you get put in the basement. Heat is also a problem, as the hotel seemed to be overly hot. On the whole the hotel is ok, but you can find better deals elsewhere.
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Catherine Rushton
12/11/2006
Good hotel, bedrooms crowded, small bathroom, no hot water in bathroom on the night we stayed. Lots of other guests complaining.
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Juan Bernotti
08/11/2006
Extremely clean newly decorated very modern, nice beds and full comfort, internet ect. bathroom could be bigger.
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Allan Williams
02/11/2006
Convenient & reasonable. Close to Paddington station so convenient for trains. Well appointed, if small, bedrooms.Recently modernised & good value.
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carlos
04/10/2006
..two days the room was not vaccumed nor enough towels provided. I reported it to Ana at the front desk.
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Dmitry Luchinin
26/09/2006
Very good hotel
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Unknown
23/09/2006
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Unknown
24/08/2006
This was certainley not a 4 star rated hotel. Small rooms made almost impossible to get inn with a babywagon. Internet functioned badly and now preassure in the showers.
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Merrie Carlton
14/08/2006
This is a much smarter hotel that the images on the website suggest. Our room (a triple) was split level across a huge beautiful window and was clean, well equipped and well furnished. The main bedroom was very cramped though, making it almost impossible to open the drawers because of the position of the bed. That said it had a small kitchen which we were not expecting which is always handy especially as I was travelling with my children. The Reception staff were a bit dopey but overall it was very good value given its location just on the perimeter of Hyde Park. I would use this hotel again.
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David Wadsworth
10/08/2006
Good Location, small room but nice decor, good value for London. It has AC which was required this summer. Quiet at night. VERY small bathroom, room for 1 only,(cupboard) but it all worked and was very clean. No viewable picture on TV in room 402 and was
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D. Whitlow
28/07/2006
Did not stay at the Hotel. Due to "Leaking air conditioning" we were told we could not stay at the hotel. We were moved to a pit in Earls Court (No air Con.)
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jeanine
25/07/2006
I understand if the airco cannot work in extreme heat - BUT: We were given a dirty room during checkin, we had to ask for a fan (twice), they moved customers back & forth between their other hotels like it was no big deal & the manager was never around to speak with the customers (in the 3 days I stayed there). Thankfully we had a nice breakfast every morning!
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Unknown
18/07/2006
Good location for Paddington Hotel is located good if you need to be close to Paddington Station. Reception is nice, room was okay. Checking in was a bit of a nightmare with only trainees around, rooms not ready, keys not working etc.
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Valerie
14/07/2006
Brand New Hotel Thank you, it was a pleasure booking a hotel with you. It was the first but not the last time.
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