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Hotel Reviews
Park Lane Mews Hotel
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Overall Customer Rating:
Location
2 Stanhope Row, London, United Kingdom(GB)
Nearest Tube
Hyde Park Corner
Check-in
14:00
Check-out
12:00
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Satisfied
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Customer Name
Rating
Dated
Unknown
02/05/2007
Run down and shabby hotel with shoe-box size rooms. Exceptionally poor value for money
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Unknown
03/04/2007
My wife and I stayed at this hotel on 5th March 2007. On checking-in, the person on reception (who could barely speak English) charged me for two nights. This took him four attempts and whilst he assured me that the all of these transcations had been cancelled, I was over-charged by ยฃ312. Despite daily telephone calls to thte inept accounts department, four weeks later I am still waiting for a refund. My advice - if you do stay here, pay cash.
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Unknown
08/03/2007
Asked twice for iron none arrived, heating broken in room, light broken in room, luke warm shower and disinterested front desk staff. great location but will not use again.
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Unknown
28/02/2007
All the above were excellent BUT we specifically asked for a non-smoking room, and were assured that it was a non-smoking floor, only to find that the room smelt very strongly of smoke. Rather than move us, they only sent up the housekeeper to spray the room with Fresh, which wasnt very effective. As a result my overall rating is less than it otherwise would have been
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Unknown
26/02/2007
Customer has chosen not to write anything.
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Unknown
21/02/2007
Comfortable room, bathroom fine, clean and tidy. Restaurant very small and menu uninspiring but several excellent restaurants very near.
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Rav
12/02/2007
A small hotel in an unbeatable location. Prices excellent value with this in mind. Cozy bar, good room service...the only down side tepid hot water.
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Unknown
08/02/2007
Would not use this hotel again. We had booked two rooms, when we arrived they had only one room booked for us and not a twin room as I had booked.
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Chris Dodd
25/01/2007
Good Hotel
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Tim Beisiegel
14/01/2007
Rooms compact but very clean although our heating wasnt working and the wate was tepid - not warm enough for a shower. Therefore had to change rooms. All ok thereafter but they really do need to something about the water. It was never very hot even after we changed rooms.
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J Short
01/01/2007
Booked hotel at short notice, excellent location in Mayfair, very reasonable price (ยฃ88 per room including full breakfast) in 4 star hotel. Breakfast area a little small, wasnt a problem for us as we got down for breakfast early but could imagine it to be a bit of a problem during busy times. Breakfast was excellent. Would definitely stay there again.
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keith fearns
18/12/2006
Rooms are small.I booked a deluxe room but on arrival was told all deluge rooms had gone. Staff were curt to the point of rudeness.After leaving I found they had charged me for 3 nights when I only stayed for 2.Nice towels.
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Unknown
30/10/2006
Quiet location within walking disctance of west end theatres. Al staff (including reception)were helpful and efficient. Breakfast room is rather small - but breakfast (buffet style) is excellent.
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David Read
26/09/2006
Dont go there!!! Underinvested, drab and tatty hotel with poor service and exorbitant pricing. Not even any internet access in the rooms. Had to insist on being moved when I checked in - wallpaper peeling off the wall, dirty carpets, wood unstained and ta
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Unknown
15/09/2006
GOOD HOTEL. STAFF COULD BE MUCH MORE HELPFUL.
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T Butterfield
05/09/2006
The hotel was well located and all was well with room, typical london size small, but receptionist on first day very unhelpful, told us only one room available when two booked, even with booking printout. Didnt seem at all bothered to help. We contacted discount and they called and sorted it out. Breakfast ok and recptionist on the following day fine. Overall ok but first receptionist needs extra customer service training.
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Unknown
27/07/2006
Superb location. When I booked a single room, I didnt know that that was exactly what I would get - single bed in a very small room. However, everything else was good, and value for money excellent.
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giovanni pollastri
27/07/2006
awful experience no service no managment employees nice but contest disorganized
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