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Hotel Reviews
Grand Royale London Hyde Park
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Overall Customer Rating:
Location
1 Inverness Terrace, London, United Kingdom(GB)
Nearest Tube
Bayswater
Check-in
14:00
Check-out
12:00
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Customer Name
Rating
Dated
Unknown
15/05/2007
Customer has chosen not to write anything.
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Unknown
08/05/2007
Nice hotel, shame about the mouse! Nice hotel and location, but we woke up to find that a mouse had visited our room and ate our chocolate! We found this distressing and reported it to the staff at reception on our departure. They found the whole incident
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Unknown
07/05/2007
Overall we were very satisfied with the hotel. The room was well presented and comfortable, the staff were friendly, and the breakfast was good. The hotel is very conveniently situated for central London (adjacent to two tube stations)and a range of local shops/restaurants. Our only complaint would be that the room was very small (there was nowhere to open a suitcase) but for a short stay in London was adequate. We thought the hotel was good value for money.
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Unknown
27/04/2007
The room I had was small -just another room for the bed alongside the door to the ensuite. A bigger person may have had problems trying to close the bathroom door without falling into the toilet!
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Unknown
25/04/2007
Customer has chosen not to write anything.
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Unknown
23/04/2007
Hotel was in a fabulous location, we moved room from one that overlooked the (somewhat noisy) street below to one overlooking a car-park but it was worth it for the peace and quiet. Staff were extremely helpful, facilities good except for the one rather dodgy lift! Rooms were tiny...if one person wanted to move around, the other had to sit on the bed but overall Id stay here again
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Unknown
13/04/2007
The rooms are all newly fitted out but also very small (Ive stayed here twice) but the standard is very good. It feels very clean and bright and is very good value for the location. Great to have a decent TV.
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Unknown
13/04/2007
great location near central and circle line stations 5 mins away. Quality good but rooms a liitle small, free internet, papers, gym good value for monaey
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Unknown
04/04/2007
On the whole the hotel was very good although the pictures on the website do not reflect the actual size of the rooms! The location is ideal as it is a 30 second walk from Hyde Park and you can easily access the rest of london via Bayswater tube station (which is again a 30 second walk).
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Unknown
22/03/2007
Pricewise fantastic, the only downside is that the rooms are small, we had an exec double and it was still small.
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Unknown
20/03/2007
Great location and grand entrance, rooms are small and little too small for cumfort sometimes. The water was only Mildly warm even after waiting for 30 min the reason given was that the boiler was at the base ment the n later i was told its on the top floor? and the pressure was weak. amazing location i expected more but i guess you get for what you get. there was hardly enough room for our lougage and ourselves int eh room and out wake up call was never made. and its meant to be an automated system. teh staff were friendly and undrestanding but the room and its quality were a bit of a let down.
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Unknown
13/03/2007
Brilliant location would definetely use this hotel again. Rooms very small but excellent value. And a lovely breakfast
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Unknown
12/03/2007
the English concierge was very help full and polite unfortunately the rest of the hotel was like fawlty towers and walking though the hotel was like been on a boat
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Unknown
07/03/2007
Very nice hotel and fantastic value for money - especially for london! The only blip was i booked a twin room and me and my friend had to share a double bed! Apart from that was very impressed with the room - even had a plasma tv. Definately recommended!
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Unknown
06/03/2007
Good hotel well located between two tube stations, although room very small for a double executive
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Unknown
02/03/2007
I liked my room - I was upgraded on arrival and whilt the room was very small is was very comfortable and so much so that I decided to stay a second night and I was pleased that the reservations department were able to negotiate a reasonable price with me although the reception team seemed keen on me paying £25.00 more - maybe theyre not given authority to negotiate rates with guests I dont know - however overall I have had an enjoyable stay so far - if this changes tonight I shall let you know! ;-)
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Unknown
28/02/2007
I had a great time in London at this hotel, the location is more than best if I can say so.. it was so close to Kensington palace, so close to the tube - just around the corner less than 1 min. The room was clean, had a problem with closing the balconys door but had been fixed meantime when asked. The room not very big though but cosy. Cheers, Liliana
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Unknown
27/02/2007
Nice hotell. Very good location.
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25/02/2007
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Unknown
24/02/2007
Room absolutely tiny but you get what you pay for although the decor was excellent. This is fine if you just want a base to sleep after looking round the city all day.
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Unknown
20/02/2007
For a short stay this hotel is great. Although the room is small the decoration is fantastic. Take the stairs down to the reception rather than the lift and the sensitive renovation of such a great building is worth the walk. Very good value for such a centrally based hotel.
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Unknown
18/02/2007
A good value hotel; clean, good service; plenty of facilities just round the corner. Two tube stations within a 3 minute walk. Room small but adequate for a short stay.
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Unknown
17/02/2007
Very nice hotel in the centre of London with easy tube access. Very small room butnicely furnished. No where though for wife to do make up! Also only one lift working making coming up and down to room tiresome
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Mr R Locker
17/02/2007
unfortunatley we left behind some belongings when we checked out of this hotel. When we realised this we informed the hotel telling them exactly where we left them in the room, only for them to say, no we never, I thought the customer was always right. I suggest they review there house keeping staff or all get checked out at the local hospital as they seemed to get amnesia after we left.
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Jennie Vaux
16/02/2007
Overall nice hotel, rooms are on the small side (despite being described as an Executive Suite). Water in the morning wasnt very warm.
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Pat
12/02/2007
not bad value for money. the only really thing which we felt wasnt upto standard was the bathrooms. if you are of a large size then you would struggle to get into the bathroom, as you couldnt open the doors fully as the bathroom was VERY small.
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Natalie
08/02/2007
The hotel was beautiful looking on the outside, was true to its word about being so close to the tube station which was ideal...and although the inside of the hotel was just as beautiful as the outside...out room was small,especially the bathroom! But the hotel, and the staff belonging to...are all very nice for a one night stay,so ideal foe me:)
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Unknown
07/02/2007
I cant fault the value or location of this hotel. Youre getting a lot of smart for your money. However, as a business customer it is crucial that I get my wake-up call and I didnt. Luckily, it wasnt the disaster it might have been but this is the only area for improvement I can think of.
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Kate Sheridan
06/02/2007
Hmmm, the room was so small the bathroom door wouldnt even open fully..it hit the loo half way!! really poor design!! The staff were not the most helpful..when we requested a bigger room they said that we already have the biggest and there were not any bigger ones..yeah right! When we asked to buy some water (as the bar closed at 11pm) they said that someone would bring it to our roon but no-one came. When I went downstairs to get it the bloke said that they dont have any still water and that he wasnt a bar man..very professional! It then took him 10 mins to get some TAP water from the kitchen. Overall the staff were c*ap and very unhelpful. Think twice about paying for these cheap deal hotels as it just seems like a con. Who in the right mind would pay £250 for a night. We got it for £69 and now we know why. You get more for your money at the Travel Lodge!
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Matt Lawes
05/02/2007
nice bathroom, flash but why no shower curtain? Great Flat screen TV, not that it was watch. Itwas last place i would of expected to see a cock roch. But for vaule for money and just to have a place to lay your head for the night i didnt expect the Ritz . cheers
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mark
05/02/2007
Pluses,cheap,pretty good location,minuses,no aircon not working ! room got to warm to get under the covers!,room size of a shoe box,thought i was on a ship! bar had no draught beer,no lime for my mexican beer,very poor 1 star bar. Well what can you expect for the money?
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Unknown
02/02/2007
Customer has chosen not to write anything.
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McGettigan
02/02/2007
Ive stayed in a number hotels around the Paddington/Bayswater area and this was the most enjoyable yet. Would stay there again.
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ivor davis
01/02/2007
As a food and travel writer who has written about hotels around the I enjoyed the location of the Shaftesbury, Hyde Park hotel but would not recommend it to anyone else. I felt it was so cramped that I felt it was like being on a ship. Steps actually inside the room could he hazardous to your health. Bathrooms nicely decorated, but for older travellers using the high stepping bath and shower was dangerous. Also, alas, the shower water flow was weak. TV is big and excellent quality--almost as big as the bathroom!!!! ivor davis
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Unknown
31/01/2007
I would not rate this 4 star hotel, it is of a 3 star level, rooms very small and cluttered, bathrooms good and modern. All looks a little shabby. Arriving late and wanting a bed for the night at £49.00 it was good value for money,
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Paul Allison
11/01/2007
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Unknown
31/12/2006
very good value for money , clean and nice and great location. But rooms really small
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Mark
31/12/2006
Great location and helpful staff...but in a city very small rooms this one takes the prize for a room so stupidly small there wasnt room to put a suitcase on the floor and only just enough room to turn around.
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Unknown
27/12/2006
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Unknown
22/12/2006
Very very small rooms, if your not looking when you step out of the shower you could end up with your foot in the Loo !!
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Unknown
21/12/2006
Room was small but very clean and modern. Perfect for a one or two night stay. Great location oppposite Hyde Park and only 2 minute walk from Bayswater tube. Friendly staff. Would us again.
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