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Hotel Reviews
Cheshire Hotel trading as Country Inn and Suites
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Overall Customer Rating:
Location
110 Great Russel Street, London, United Kingdom(GB)
Nearest Tube
Tottenham Court Road
Check-in
14:00
Check-out
11:00
Check Availability
Check-in Date
Check-out Date
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Customer Name
Rating
Dated
George Cholakian
29/11/2010
I was very disappoiunted with the breakfast food and cost. We were told by the receptionist (and it showed on the hotel advertising-Free Breakfast)) that breakfast was included in the price. However, when we checked out on Fr
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Ruslan Gasimov
14/07/2009
Customer has chosen not to write anything.
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ine.bjolseth@gmail.com
09/03/2009
Worn hotel, superb location
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Emma Rees
17/02/2009
The toilet in the room blocked after the first use, however when we complained we were moved to a bigger room and were also provided with a free breakfast the next day. The hotel was clean enough, and the location was excell
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Unknown
30/04/2007
Customer has chosen not to write anything.
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Unknown
23/04/2007
We arrived at the hotel at 11pm. When we booked a late arrival was specified. No rooms were available. We were eventually told they had let the room to someone else. After an hour we were offered a suit. This was totally useless as we booked a twin room. I ended up sleeping on the floor.I ended up not paying for the room. This totally ruined the week as I had no sleep at all and a bad back.My company of 2000 employees will never stay again.
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Unknown
23/03/2007
I was pleasantly surprised by the stylish and attractive appearance of the hotel and room. A little noisy but I always travel with earplugs, which I used. The breakfast was hit and miss, served by one foreign national. I would go again if I could get a similar price.
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Unknown
21/03/2007
Average Hotel, Appalling customer service. On arrival at hotel I was informed that there was not a room available for me due to a water leak. The receptionist was rude and very unhelpful.
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Unknown
05/03/2007
Rooms were small, but fine if you dont want to spend much time in them. Breakfast service was a bit poor (half used jams and butter left on the table). However the location was excellent for all central London activities and i would recommend the hotel.
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Unknown
23/02/2007
This hotel is in a great location and had the best price I found on-line. The room was great just dont have the hotel arrange taxi service for you and you should be fine. They arrange a taxi for a 1.5 mile trip that ended up costing 12 pounds! Hailing a cab on they way back the samer distance only cost 3.80. Other than tha everything was great. -Chris
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Unknown
16/02/2007
We stayed just one night in London after going to the theatre and the location was great for us. We were slightly worried about the hotel as some reviews we read werent great but we soon realised we had nothing to worry about. Polite staff meet us, and the room was clean and had everything we needed. It wasnt a very big room but as we were only there to sleep this was fine. Breakfast the following morning was very nice. Wed definantely stay again as value for money is excellent.
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Unknown
08/02/2007
Excellent price for a hotel very close to the west end. One problem - they did not have my reservation when I turned up but fortunately there was a room available.
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Colin Denn
28/01/2007
If you just want a room with an excellent breakfast and helpful friendly staff in a good location just off Tottenham Court Road then this one is fine. What you dont have are the facilities of a big hotel like a bar and large lounge but there are plenty of bars in London!
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Brian Lakin
23/01/2007
Great location, poor service. The room was small, particularly the double bed, but was comfortable. Location is great, just by Tottenham Court Road. Allow PLENTY of time for breakfast on busy weekends.
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mary harlow
14/01/2007
Customer has chosen not to write anything.
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Unknown
11/01/2007
Generally very good. As a single booking I got a "double" room, but it would have been very cramped for two. Internet rate of £55 was great VFM, but would have been upset to have paid the rack rate of £149. Staff excellent, but its always the little things that niggle - London Theatre Guide for June 2006 (in Jan 07!), non of the channels tuned in on the (excellent) TV. But generally would recommend.
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Unknown
31/12/2006
my stay was short but everything was in good order and the staff were eceptionally friendly yet proffesional
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Unknown
27/12/2006
The cooked breakfast was very poor and one had to wait too long for it. The TV system in the hotel did not work properly on the first night - and five nights later it still did not work. I doubt I will return.
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Sara Hadfield
29/11/2006
Problems with heating, hot water, storage space, no bar or relation area. Good location bbut staff a little hostile st times.
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Unknown
29/11/2006
Customer has chosen not to write anything.
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Unknown
28/11/2006
Good, friendly and a well situated hotel. I will be commending your hotel to my friends as being a good place to book when visiting London, and thank you for an enjoyable stay.
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susan armstrong
06/11/2006
Rooms were very basic and small! Location very good to the Phoenix theatre.
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Louisa
04/11/2006
I would happily stay at this hotel again. The location is excellent, just minutes from the British Museum but still in a fairly quiet area. The rooms are small, but that seems to be the rule in London for hotels that are moderately priced. My room, a single, was clean and tidy. The breakfast was filling and effeciently served. The staff were friendly and helpful. My only complaint was that the shower would only dispense hot water when the volume was slowed to a trickle -- but even this was not unbearable. The telephone was not working when I arrived, but it was fixed within a day. The wireless Internet did not seem to work either, but I was able to use my dial-up service for just 50 pence per call, time unlimited.
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Unknown
04/11/2006
Great location, great value -- but no hot water!
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Unknown
24/09/2006
Excellent location, easy to find but the area was very noisy and as a consequence sleeping was a little restless. The service was very slow and with one person at reception ignoring us for several minutes before dealing with us just for our room key. Breakfast was adequate but slow we therefore expected freshly cooked but the eggs were over done and a little dry particulary as we were the only ones for breakfast at that point in time.
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Steve
21/09/2006
They didnt have enough double rooms on the first night and put us in the "suite". This was an adequately sized double room - so it was a bit of a shock when we moved into the double the following night. Cramped and stuffy
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Francis Klonowski
19/09/2006
Like many London hotels, the room was far too hot and stuffy. Dont the owners ever spend time in them to see what its like? Tried sleeping with the window open, but was constatntly woken by street sounds. Pity - because the welcome was friendly and I enjoyed the breakfast.
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Unknown
17/08/2006
Better Standard Hotels at same rate
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IAN
19/07/2006
well situated A clean, well situated hotel with friendly and helpful staff. My only complaint was there was no vegetarian option for breakfast.
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Unknown
18/07/2006
Slow Check in, Efficient Breakfast Service; Very Tidy Rooms I received a confirmed booking for another hotel, but was told just before I checked in that it had been overbooked. That cost me a taxi fare with my luggage to go the the hotel that I have ju
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